Names: HelloKit and 60db

60db agents run on the HelloKit call engine. If you read HelloKit’s own guides, or move from LiveKit or Pipecat, the same idea can have a different name there. This table is the only place HelloKit names appear in the 60db docs. Everywhere else, use the 60db names.

Concept	HelloKit	60db API and dashboard	Notes
SIP trunk	`sip-trunks`	`phone-lines` (dashboard Phone lines, subtitle SIP trunk)	Kinds are `sixtydb` (a 60db Dialer number) and `byo` (your own SIP). See Bring your own SIP
Agent id	integer	UUID	The HelloKit id is internal and never exposed
Knowledge collection	`knowledge_collection`	`knowledge_collection_id` (UUID)	A workspace Smart Memory collection. Personal `User_...` collections are unsupported (`422 KNOWLEDGE_COLLECTION_UNSUPPORTED`). See Knowledge for agents
Customer knowledge endpoint	`knowledge_webhook_url` and `knowledge_webhook_secret`	`knowledge_webhook_url` only	Signed with the agent’s `whsec_...` secret, the same one used for tool and event webhooks. There is no extra secret field
Webhook signature headers	`x-hellokit-*`	`X-60db-Timestamp`, `X-60db-Signature`	`v1=` plus the hex HMAC-SHA256 of `{timestamp}.{raw body}`. Unchanged scheme
Hosted SIP address	`hellokit-sip.60db.ai:5060`, UDP, PCMU and PCMA	The same	No TLS and no SRTP

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Core Features

Names: HelloKit and 60db

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