Call Analysis Tools

Create analyzers, add recordings, and read the problems 60db finds in your calls, through the MCP server. These tools call the Call Analysis API, so they need a key for a workspace owner or admin (or a user with analytics access).

Setup note: Recordings are added by public URL. Uploading a local file is not available through MCP; use the API upload flow for files. The API key must have the Call analysis permission. New keys have it; for older keys switch on Call analysis in Developers → API keys. Without it the tools return DA_API_KEY_SCOPE_MISSING. The fix-agent tools also need the key’s agents permission. Keys created with default scopes have both.

Available Tools

Tool	Purpose
`sixtydb_call_analysis_list_analyzers`	List analyzers
`sixtydb_call_analysis_create_analyzer`	Create an analyzer (`name`, `instructions`)
`sixtydb_call_analysis_get_analyzer`	Get one analyzer with counts
`sixtydb_call_analysis_update_analyzer`	Change an analyzer’s fields
`sixtydb_call_analysis_archive_analyzer`	Archive an analyzer (requires `confirm: true`)
`sixtydb_call_analysis_add_recording_urls`	Add recordings from public URLs (1-50). Does not start analysis
`sixtydb_call_analysis_analyze`	Analyze ready recordings. Spends credits; two steps, see below
`sixtydb_call_analysis_list_recordings`	Recordings with status, verdict and top problem
`sixtydb_call_analysis_get_problems`	Problems summary by category and severity
`sixtydb_call_analysis_get_analytics`	Charts data for one analyzer, or the whole workspace if `agent_id` is omitted
`sixtydb_call_analysis_get_call_analysis`	Transcript and analysis of one call
`sixtydb_call_analysis_suggest_agent_fix`	Suggest better instructions for the AI agent behind a call. Saves nothing
`sixtydb_call_analysis_apply_agent_fix`	Save the suggested instructions (requires `confirm: true`)
`sixtydb_call_analysis_undo_agent_fix`	Restore the previous instructions (requires `confirm: true`)

Note: Analysis spends credits, so sixtydb_call_analysis_analyze first returns the count of ready recordings and does nothing. Call it again with that number as confirm_count to start. Archive, apply and undo need confirm: true.

Create an Analyzer

{
  "tool": "sixtydb_call_analysis_create_analyzer",
  "arguments": {
    "name": "Refund policy check",
    "instructions": "Flag any call where the agent gives wrong refund information."
  }
}

Add Recordings and Analyze

{
  "tool": "sixtydb_call_analysis_add_recording_urls",
  "arguments": {
    "agent_id": "ANALYZER_UUID",
    "urls": ["https://example.com/calls/one.mp3", "https://example.com/calls/two.mp3"]
  }
}

Preview the count and cost, then confirm:

{ "tool": "sixtydb_call_analysis_analyze", "arguments": { "agent_id": "ANALYZER_UUID" } }

{ "tool": "sixtydb_call_analysis_analyze", "arguments": { "agent_id": "ANALYZER_UUID", "confirm_count": 2 } }

Read Results

Poll until each recording is done or failed:

{
  "tool": "sixtydb_call_analysis_list_recordings",
  "arguments": { "agent_id": "ANALYZER_UUID", "status": "done" }
}

{ "tool": "sixtydb_call_analysis_get_problems", "arguments": { "agent_id": "ANALYZER_UUID" } }

{ "tool": "sixtydb_call_analysis_get_call_analysis", "arguments": { "call_id": "CALL_UUID" } }

call_id comes from the recordings list.

Fix an AI Agent

For a call made by a 60db AI agent that has problems:

{ "tool": "sixtydb_call_analysis_suggest_agent_fix", "arguments": { "call_id": "CALL_UUID" } }

Review the suggestion, then save it with the base_hash and after text it returned:

{
  "tool": "sixtydb_call_analysis_apply_agent_fix",
  "arguments": { "call_id": "CALL_UUID", "base_hash": "64-hex-characters", "script": "the new instructions", "confirm": true }
}

To go back, call sixtydb_call_analysis_undo_agent_fix with the fix_id from the apply result and confirm: true.

MCP Server

MCP Tools

MCP Integrations

Call analysis

Call Analysis Tools

Available Tools

Create an Analyzer

Add Recordings and Analyze

Read Results

Fix an AI Agent

Call Analysis Tools

Available Tools

Create an Analyzer

Add Recordings and Analyze

Read Results

Fix an AI Agent

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