List Call Events

curl https://api.60db.ai/dialer/click2call/crm-task-91823/events \
  -H "Authorization: Bearer your-api-key"

const res = await fetch(
  `https://api.60db.ai/dialer/click2call/${callId}/events`,
  { headers: { Authorization: `Bearer ${process.env.SIXTYDB_API_KEY}` } },
);
const { data } = await res.json();

for (const e of data.events) {
  const r = e.relay;
  console.log(e.event, r ? `${r.delivered ? 'delivered' : 'pending'} (${r.attempts} attempts)` : 'no relay');
}

res = requests.get(
    f"https://api.60db.ai/dialer/click2call/{call_id}/events",
    headers={"Authorization": f"Bearer {os.environ['SIXTYDB_API_KEY']}"},
)
for e in res.json()["data"]["events"]:
    relay = e["relay"] or {}
    print(e["event"], e["sequence"], relay.get("status"), relay.get("delivered"))

{
  "success": true,
  "data": {
    "call_id": "7d004ba2-565f-4ee2-9aa2-19523d8db7ae",
    "reference_id": "crm-task-91823",
    "callback_url": "https://your-app.example.com/webhooks/qcall",
    "events": [
      {
        "event_id": "610c57d4-ab26-80e6-812a-20cd77bd2959",
        "event": "call.answered",
        "sequence": 1,
        "status_code": 200,
        "received_at": "2026-09-23T14:11:53.612Z",
        "applied": true,
        "apply_error": null,
        "relay": {
          "url": "https://your-app.example.com/webhooks/qcall",
          "attempts": 1,
          "status": 200,
          "delivered": true,
          "delivered_at": "2026-09-23T14:11:53.884Z",
          "last_attempt_at": "2026-09-23T14:11:53.884Z",
          "error": null
        },
        "payload": { "event": "call.answered", "sequence": 1, "data": { "call_id": "7d004ba2-565f-4ee2-9aa2-19523d8db7ae" } }
      },
      {
        "event_id": "c4d79b8d-5b2d-8ff1-84b0-5943d59b21a0",
        "event": "call.completed",
        "sequence": 2,
        "status_code": 200,
        "received_at": "2026-09-23T14:13:00.104Z",
        "applied": true,
        "apply_error": null,
        "relay": {
          "url": "https://your-app.example.com/webhooks/qcall",
          "attempts": 3,
          "status": 502,
          "delivered": false,
          "delivered_at": null,
          "last_attempt_at": "2026-09-23T14:19:11.002Z",
          "error": null
        },
        "payload": { "event": "call.completed", "sequence": 2, "data": { "hangup_cause": "NORMAL_CLEARING" } }
      }
    ]
  }
}

GET

dialer

click2call

{id}

events

curl https://api.60db.ai/dialer/click2call/crm-task-91823/events \
  -H "Authorization: Bearer your-api-key"

const res = await fetch(
  `https://api.60db.ai/dialer/click2call/${callId}/events`,
  { headers: { Authorization: `Bearer ${process.env.SIXTYDB_API_KEY}` } },
);
const { data } = await res.json();

for (const e of data.events) {
  const r = e.relay;
  console.log(e.event, r ? `${r.delivered ? 'delivered' : 'pending'} (${r.attempts} attempts)` : 'no relay');
}

res = requests.get(
    f"https://api.60db.ai/dialer/click2call/{call_id}/events",
    headers={"Authorization": f"Bearer {os.environ['SIXTYDB_API_KEY']}"},
)
for e in res.json()["data"]["events"]:
    relay = e["relay"] or {}
    print(e["event"], e["sequence"], relay.get("status"), relay.get("delivered"))

{
  "success": true,
  "data": {
    "call_id": "7d004ba2-565f-4ee2-9aa2-19523d8db7ae",
    "reference_id": "crm-task-91823",
    "callback_url": "https://your-app.example.com/webhooks/qcall",
    "events": [
      {
        "event_id": "610c57d4-ab26-80e6-812a-20cd77bd2959",
        "event": "call.answered",
        "sequence": 1,
        "status_code": 200,
        "received_at": "2026-09-23T14:11:53.612Z",
        "applied": true,
        "apply_error": null,
        "relay": {
          "url": "https://your-app.example.com/webhooks/qcall",
          "attempts": 1,
          "status": 200,
          "delivered": true,
          "delivered_at": "2026-09-23T14:11:53.884Z",
          "last_attempt_at": "2026-09-23T14:11:53.884Z",
          "error": null
        },
        "payload": { "event": "call.answered", "sequence": 1, "data": { "call_id": "7d004ba2-565f-4ee2-9aa2-19523d8db7ae" } }
      },
      {
        "event_id": "c4d79b8d-5b2d-8ff1-84b0-5943d59b21a0",
        "event": "call.completed",
        "sequence": 2,
        "status_code": 200,
        "received_at": "2026-09-23T14:13:00.104Z",
        "applied": true,
        "apply_error": null,
        "relay": {
          "url": "https://your-app.example.com/webhooks/qcall",
          "attempts": 3,
          "status": 502,
          "delivered": false,
          "delivered_at": null,
          "last_attempt_at": "2026-09-23T14:19:11.002Z",
          "error": null
        },
        "payload": { "event": "call.completed", "sequence": 2, "data": { "hangup_cause": "NORMAL_CLEARING" } }
      }
    ]
  }
}

The forwarding half of the contract, made inspectable. This answers “did my system receive the completed event, and what did it reply?” — a question otherwise only answerable by reading server logs. {id} accepts either the call_id or your reference_id. Events are returned oldest first.

Request

Headers

string

required

Bearer token with your API key

Path

string

required

The call_id or the reference_id

Response

string

The call these events belong to

string

Your reference for that call

string | null

Where this call’s events are relayed. null if the call was placed without one

array

Show properties

string

Stable id for this event. The x-qcall-event-id your endpoint saw

string

call.answered, call.completed, call.not_answered, call.failed or call.temporaryfailed

integer | null

1 for the first event of a call, 2 for the second

integer | null

The platform’s status code for the event

string

ISO 8601 — when 60db received it

boolean

Whether the event has been folded into the call’s state

string | null

Why it hasn’t been, if it hasn’t

object

The full event body, exactly as relayed

object | null

Delivery to your endpoint; null when the call had no callback_url

Show properties

string

The destination

integer

Attempts made so far, of 6

integer | null

Your endpoint’s last HTTP status; null on a timeout or network error

boolean

true once your endpoint answered 2xx

string | null

ISO 8601

string | null

ISO 8601

string | null

The failure, e.g. no response within 5000ms

Undelivered relays are retried by a reconciler: up to 6 attempts, at least two minutes apart, abandoned once the event is 24 hours old. Retried on 408, 425, 429, any 5xx, and network or timeout errors — any other 4xx is treated as a permanent rejection.

Errors

Status	Code	Meaning
404	`CALL_NOT_FOUND`	No such call or reference in this workspace
409	`DIALER_NOT_PROVISIONED`	Trunk not set up (Gate T)

Example

curl https://api.60db.ai/dialer/click2call/crm-task-91823/events \
  -H "Authorization: Bearer your-api-key"

const res = await fetch(
  `https://api.60db.ai/dialer/click2call/${callId}/events`,
  { headers: { Authorization: `Bearer ${process.env.SIXTYDB_API_KEY}` } },
);
const { data } = await res.json();

for (const e of data.events) {
  const r = e.relay;
  console.log(e.event, r ? `${r.delivered ? 'delivered' : 'pending'} (${r.attempts} attempts)` : 'no relay');
}

res = requests.get(
    f"https://api.60db.ai/dialer/click2call/{call_id}/events",
    headers={"Authorization": f"Bearer {os.environ['SIXTYDB_API_KEY']}"},
)
for e in res.json()["data"]["events"]:
    relay = e["relay"] or {}
    print(e["event"], e["sequence"], relay.get("status"), relay.get("delivered"))

{
  "success": true,
  "data": {
    "call_id": "7d004ba2-565f-4ee2-9aa2-19523d8db7ae",
    "reference_id": "crm-task-91823",
    "callback_url": "https://your-app.example.com/webhooks/qcall",
    "events": [
      {
        "event_id": "610c57d4-ab26-80e6-812a-20cd77bd2959",
        "event": "call.answered",
        "sequence": 1,
        "status_code": 200,
        "received_at": "2026-09-23T14:11:53.612Z",
        "applied": true,
        "apply_error": null,
        "relay": {
          "url": "https://your-app.example.com/webhooks/qcall",
          "attempts": 1,
          "status": 200,
          "delivered": true,
          "delivered_at": "2026-09-23T14:11:53.884Z",
          "last_attempt_at": "2026-09-23T14:11:53.884Z",
          "error": null
        },
        "payload": { "event": "call.answered", "sequence": 1, "data": { "call_id": "7d004ba2-565f-4ee2-9aa2-19523d8db7ae" } }
      },
      {
        "event_id": "c4d79b8d-5b2d-8ff1-84b0-5943d59b21a0",
        "event": "call.completed",
        "sequence": 2,
        "status_code": 200,
        "received_at": "2026-09-23T14:13:00.104Z",
        "applied": true,
        "apply_error": null,
        "relay": {
          "url": "https://your-app.example.com/webhooks/qcall",
          "attempts": 3,
          "status": 502,
          "delivered": false,
          "delivered_at": null,
          "last_attempt_at": "2026-09-23T14:19:11.002Z",
          "error": null
        },
        "payload": { "event": "call.completed", "sequence": 2, "data": { "hangup_cause": "NORMAL_CLEARING" } }
      }
    ]
  }
}

API Documentation

WebSocket Reference

Text-to-Speech

Speech-to-Text

LLM & Chat

Memory & RAG

Models

Voices

Music

Dialer

Click-to-Call

API Keys

Webhooks

Workspaces

Billing

Analytics

List Call Events

Request

Headers

Path

Response

Errors

Example

​Request

​Headers

​Path

​Response

​Errors

​Example

Request

Headers

Path

Response

Errors

Example